Privacy & Policy

Introduction

BIGVU collects and receives from users of our Services some personal information. BIGVU provides this Privacy Policy to describe how this information is collected, used or disclosed. Our policy applies only to the Services we provide. It doesn't apply to services you use to obtain our Services, to services of others that you might find by using our Services, or to other services that may coexist with our Services or interact with it either on a mobile device or on the Internet (such as Facebook or Twitter). To learn more about other companies' policies, please consult them.

What information do we collect and use?

Account Information. When you sign up with us, we'll collect certain limited information to identify and reach you, such as your name, email address, and password to authenticate your access to our Services. We may also collect information about your other accounts, such as your login credentials and other information regarding your Facebook, Google, TikTok, Linked and X accounts, that may interact with our Services. We may, in the future, also collect information about your relationships with other users on social media services that interact with our Services. Information

About Your Use of Our Services. We may have access to, and collect, information that your computer or mobile device transmits when interacting with our Services, like IP addresses, and the configuration of the device you use to connect to our Services. We use cookies—both session and persistent—to identify that you've logged in and to tell us how and when you interact with our Services. Information collected includes content that you accessed, viewed, followed, marked, annotated, commented on, or shared.

Face and Audio Information. Certain on-device recording and camera features—such as the teleprompter, face tracking, and beauty/face filters—analyze video and audio locally on your device, for example to detect the position of a face, apply visual effects, or transcribe spoken words for captions. Where a feature is performed on-device, that data is processed locally on your device and is not saved by BIGVU or sent to BIGVU's servers or to any third party. Features that rely on third-party AI services are described in "Third-Party AI Services" below.

Third-Party AI Services

Some BIGVU features are powered by third-party artificial-intelligence providers. When you choose to use one of these features, BIGVU sends the specific content you submit to the relevant provider solely to generate the result you requested:

• Script and text generation (AI Script Generator, AI Text-to-Video) — your prompts and script text are sent to OpenAI.
• Voice generation and cloning (AI Voice Design & Cloning, VoiceMate) — your voice recordings and audio are sent to ElevenLabs.
• Avatars, talking photos, and generative video (AI Avatar, AI Twin, AI Talking Photo, AI Influencer) — the photos and video you select are sent to Fabric by Veed.

These providers act as our data processors and process your content only to return your requested result, under contractual terms that require data protection equivalent to that described in this policy. They do not use your content to train their models and do not sell it. We send this content only after you have provided consent within the app, and you can review or withdraw your consent at any time in Settings → Privacy → AI features. If you decline, the relevant AI feature will be unavailable, but the rest of the app remains usable. We do not send your content to any third-party AI provider for features you do not use.

How do we use your information?

BIGVU uses information to provide and improve Services, personalize user experience, deliver content, and connect users with other services. Aggregated, non-identifying user information may be used for business analysis and service improvements.

What information may we reveal?

BIGVU may reveal:

• Publicly disclosed personal information (comments, annotations)
• Information to connected third-party services based on user relationships
• Aggregated and non-identifying user information
• Information as required by law, regulation, legal process, or legitimate requests
• Content sent to third-party AI providers as described in "Third-Party AI Services," with your consent

The security of your information

BIGVU takes reasonable measures to protect information from unauthorized access, though no transmission method is completely secure.

Links to other sites

BIGVU's Services may contain links to third-party websites. Those sites' privacy policies apply to information provided directly to them. BIGVU recommends reviewing third-party privacy policies before sharing information.

YouTube Integration

Connecting a YouTube channel grants BIGVU access to specific channel information through YouTube API Services. Users agree to YouTube's Terms of Service when connecting accounts.

Modifying your information

Users can delete accounts through profile preferences at https://desk.bigvu.tv/profile/preferences by clicking "Delete Account." This action deletes all associated information. Users may also export data before deletion and modify tracking preferences in the same section. Contact support@bigvu.tv for assistance.

Retention and deletion of your uploaded data

BIGVU retains images, videos, and assets imported from devices or cloud storage (Google Drive, etc.) while subscriptions remain active. Deleted assets are permanently removed. Upon subscription expiration, assets are retained for one (1) month before permanent deletion. Users receive notification before deletion.

Use of your uploaded data for AI/ML

BIGVU does not use, process, or retain your uploaded assets to develop, train, or improve BIGVU's own AI or ML models. Your content is processed only to deliver the platform functionality you request, including, where you choose to use them, the third-party AI features described in "Third-Party AI Services" above.

Third-party partners

Exporting or sharing videos to third-party services (social networks) is optional. BIGVU is not responsible for those services' privacy policies. Users exporting to YouTube agree to the YouTube Terms of Service and Google Privacy Policy. Access can be revoked via Google's security settings page.

Our policy toward children

BIGVU's Services are not directed to children under 13. The company does not knowingly collect personal information from children under 13 and will delete such information upon discovery, which may require account termination.

Changes to privacy policy

BIGVU may modify this policy. Material changes will be posted on the website or communicated via email, with effective dates indicated.

International transfer

Information may be transferred to and maintained on computers outside users' jurisdictions where privacy laws may be less protective. This includes the third-party AI providers named above, which may process content outside your country. Users located outside Israel who provide information consent to transfer and processing in Israel.